Watch desk

If it should have beeped, we say so.

A monitoring desk for sites, sensors and the 3 a.m. page that needs a human, not a dashboard graveyard.

Send the current checks See the work

What we do

Uptime & sensors

A board that is honest.

On-call notes

Who is up, what they tried.

Monthly review

What flapped, what we killed.

A board that is honest

If it should have beeped, we say so. SHS Monitoring is a watch desk, not a dashboard graveyard.

Named escalation

Who is up, what they tried. No AI hallucination of your plant.

Monthly review

What flapped, what we killed.

Who this is for

Small ops teams

Who cannot staff a NOC theatre.

Sites with sensors

That already mean something.

On-call humans

Who want fewer ghost alerts.

How a typical job runs

  1. 1. Send the current checks

    The short list. The 3 a.m. page that needs a human.

  2. 2. Runbook

    Written.

  3. 3. Watch

    Uptime, sensors, on-call notes.

  4. 4. Review

    We delete noise or we failed.

About SHS Monitoring

We take a short list of checks, write the runbook, and escalate to a named person. No AI hallucination of your plant.

A monitoring desk for sites, sensors and the 3 a.m. page that needs a human, not a dashboard graveyard.

We take a short list on purpose. If you want us to watch 4,000 vanity metrics, we will pass.

The unofficial restart that already ‘fixes’ the plant belongs in the runbook.

Namedescalation
Writtenrunbooks
Noghost alerts

What happens after you write

Send [email protected] the checks. SHS Monitoring replies with a runbook sketch or a no.

Questions people actually ask

Is this an MSSP / SOC?
No. It is a monitoring desk with runbooks.
24/7 follow-the-sun?
A roster we write. Do not assume a global army.
We use X SaaS?
If we can page from it. Tools are not the product.
Compliance reports?
If we agreed the artefact. We do not auto-generate fiction.
How to start?
The current checks and who gets the 3 a.m. call today.

Get in touch

Write [email protected] with the situation, a date if you have one, and the best way to reply. We read the box and answer in order.

Send the current checks
Direct mail
[email protected]

shsmonitoring.org